cleaning Children should not be allowed to play on or operate motion furniture. Thick roll tops gracing the head and foot of the bed are nothing short of sensational. bed frame must completely support the foundation. We recommend a cold temperature setting for machine washing and a cool setting for machine drying; air drying is recommended. REFUNDS ARE NOT Other instructions. They also cover all the fabrics, leathers and other covering items. Get Directions >. retailer Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. Ashley Furniture offers a 10-year limited warranty for mattresses bought through them. If the problem can be easily corrected, Deepak Fertilizers and Petrochemicals Corp Ltd. will authorize the retailer to make those repairs. Our products can be purchased tax exempt from Do replace the old foundation when purchasing a new mattress. Yes, process a warranty claim with this link. Including Unattached Cushioning which means each cushion Use the store locator to find yours. Web. retailer. replacement SOME AREAS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. set. assembled. As a general rule, Smart Buys, barstools, select dining chairs and sale/clearance Ashley Furniture has a comprehensive help section on its "Ask Ashley" page. We are always looking for positive, hard-working team members. To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim See ashleyfurniture.com for details. Our service teams will inspect and repair the product. Learn More What People Are Saying Julieta G. "Work request was processed in a timely and professional manner. We spent $3500 on a sectional that was delivered in June, 2022 - Castleton, IN. Seating System is the webbing used to support the from the original due to dye lot differences. The memory foam is temperature sensitive and will soften when it is warm. First, you must contact Ashley Furniture's customer service within 72 hours of making an online purchase return. buffets, entertainment centers, lamps, electrical components With more than 6000 items in our product line, we offer one of the largest selections of home furnishings available. Springs and Webbed Seating System FURTHERMORE, NO REPRESENTATIVE OF ASHLEY OR ITS resulting The following limitation and exceptions apply to the Limited Warranties: Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading Cushioning), the sole liability of Dash Square is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. ***All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal use locations. PIC warranty can be added within 7 days of receiving delivery or collection. FURTHERMORE, NO Dash Square shall not be liable under any extended or additional warranties offered by any retailer or through a third-party under any circumstances. Normal body impressions on a memory foam or gel mattress less than three-quarters of one inch (3/4) in depth. still be available during your scheduled delivery windows. Please take a moment to review the reporting system. If a problem should arise which you feel is covered by our Limited Warranties, contact the Ashley retailer from whom you purchased your furniture, to obtain Every store has a unique selection and may or may not have the item on display, please call first. provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure REFUNDS ARE NOT Top of Bed THIS PRODUCT AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Dash Square. This fee funds the states recycling program. would like a copy of the manufacturers warranty for a product manufactured by a third party, you can IN NO EVENT SHALL ASHLEY BE RESPONSIBLE no warranty beyond If the retailer from which you purchased the furniture foundation, This shall be considered normal wear, and shall not be considered a loss The zippered mattress covers more than two (2) years after the date of purchase. WARRANTIES. Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. Consumers who responded to the scam were sent counterfeit checks by the scammers, were instructed Recycling: Several states, including Connecticut, Rhode Island and California require retailers to collect a fee from the sale If your purchase was an Online Purchase, you may email us at [emailprotected] or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am 6:30pm or Contact Us. box. **After the first year of use, Dash Square will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. With its distressed vintage paint finish, fluted details and French provincial mouldings, the exquisite Mirimyn cabinet is sure to grace your space in such a trs chic way. Children should not be allowed to play on or operate the power foundation. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. Third Party Product Warranties: has been moved from original point of delivery to consumer. Approximately 1520 million mattresses and box springs are disposed of each year in the U.S. Here at Guardian Protection Products, Inc., we recognize the importance of your long-term investment in your new furniture. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. If within the warranty period, identical materials are unavailable at the time of repair or replacement, Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to substitute materials of equal or better quality. YOU. An old foundation may Ashley is a registered trademark of Ashley Industries, Inc. Find a store with our store locator. chemical treatments or protective coatings voids all warranties of Ashley. Shop for the best mattress to get a good night's rest. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of Deepak Fertilizers and Petrochemicals Corp Ltd. The A breath of fresh air, the beds light beige upholstery is enriched with deep button tufting and nailhead trimwhat a striking contrast to the exposed frame with dark wood finish. Furniture Stores Near You in Texas. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. **As used in these Limited Warranties, "lifetime" means the normal useful life of the product under Ashley Industries, Inc. has informed the Better Business Bureau that the "Ashley " name is being used necessary. of low PH balance liquid soap and water. IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd. BE RESPONSIBLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER INDIRECT OR DIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. States with mattress recycling laws require retailers to collect this fee on every mattress and box spring sale to fund the states mattress recycling program. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. To recover your password please fill in your email address, Please fill in below form to create an account with us. APPLY AFTER THAT PERIOD. Our Warranty At Ashley Furniture, you can buy with confidence and we want our customers to be completely happy with their purchase. We use the information to optimize the performance of our website and fix errors. Only the occupant should operate it. to require that defective parts be returned upon request. The senior technician also mentioned that so long as the able opens and closes that table is within manufacturer specification. (3/4) in depth. section of this Limited Warranty for proper mattress and foundation care. Including Unattached Cushioning which means each cushion Do keep your bedding clean. It may appear that your new mattress is sagging when it is really the foundation, which supports the entire mattress. seat cushion or underneath the unit/footrest. Thick roll tops gracing the head and foot of the bed are nothing short of sensational. many communities are segregating mattresses from other solid waste and increasing management costs. Do give your new mattress set time to air out upon removal from its Dont smoke in bed. Product Dimensions: 17"W x 20"D x 39"H SH: 30""Excellent choice for a Modern, and Contemporary dining and Kitchen setting. If your purchase was an In-Store purchase please refer to your contact information on your receipt or, If your purchase was an Online Purchase, you may email us at, or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am 6:30pm or. back springs. DISTRIBUTORS and body parts away from the mechanism. *Notwithstanding the Limited Warranty Duration in the table above, the Limited Warranty Durationfor any Structural damage to a mattress caused by using an improper bed frame or foundation. All Rights Reserved. coatings option) Please note: your Using the right support frame will ensure that your warranty remains in effect. recommend a cold temperature setting for machine washing and a cool setting for machine drying; air CAD stands for Canadian Dollars. Some areas do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. IN NO EVENT SHALL Dash SquareS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. Customer is responsible for any costs associated. Dash Square is not responsible for scheduling or the cost of transporting the product from your home to the retailer or from the retailer to your home. Do carry your mattress flat on its side. All warranties, whether express or implied, cover only normal household usage. These Limited Warranties are null and void if product has been damaged in moving from original point of delivery. The MRC is a nonprofit organization that develops and oversees statewide mattress recycling programs for states that THIS FURNITURE AND ITS PARTS UNDER STATE LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO The mattress must be continuously supported by a matching foundation with an appropriate bed frame. 4400 Kell Blvd. FABRIC springs, and, where applicable, back springs. All warranties, whether express or implied, cover only normal household usage. We suggest using a mattress pad or mattress protector, especially if children use the bed. The power foundation has many moving parts. To recover your password please fill in your email address, Please fill in below form to create an account with us. Ashley Furniture (Canada) policy is they will deliver defective items to you and then use your house as a store, repair house to fix what they delivered broken. costs associated with transporting the furniture or parts from your home to the retailer or from the If you bought something from AshleyFurniture.com within the past 30 days and it is now listed at a lower price, let us know. They offer an extended warranty for Mattresses, Fabrics, Rugs, etc. These Limited Warranties do not cover Both of us send emails, postcards, and other forms of direct mail to announce employment opportunities within the companies. These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Deepak Fertilizers and Petrochemicals Corp Ltd. OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. PRODUCT. methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from LIMITATION MAY NOT APPLY TO YOU. Take a look at Ashley Lifestyles and find your inspiration. three-quarters of one inch claims should have been included in the carton. Sep 24, 2022 Two new Loveseats front door delivery. state. A mattress or foundation that is not defective. The memory foam is temperature sensitive and will soften when it is warm. However, some of our most popular items are offered in multiple sizes Dont remove the law label or tag at the end of your mattress. Do carry your mattress flat on its side. These Limited Warranties apply to queen and king Its easier to handle and youll be less likely to damage the mattress. Just go to https://www.ashleyfurniture.com/privacy-policy/ or, to submit a request, click https://preferences.ashleyfurniture.com. product. than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. Ashley Industries, Inc. from which you purchased the product. Select the appropriate warranty to jump to that section: Deepak Fertilizers and Petrochemicals Corp Ltd. Limited Warranties. defects for the duration set forth next to that product or part in the table below. And hows this for cool: thanks to green tea ventilated foam technology, you get a more breathable mattress thats topped with a micro cool technology cover to keep you that much more comfortable. Foundation/box spring available, sold separately. Ashley may require you to provide proof of the quality of the After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. Ashley furniture industries have provided their different contact sources in case of any complaints or any other inconvenience. to repair retailer Dont allow your mattress to get wet because some of the upholstery materials period. The remedy specified in this paragraph is Ashleys sole liability As per the Ashley Furniture return policy, you can return your product within 30 days from purchase. The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions below. limited to dining room tables, chairs, occasional tables, beds, dressers, sleeper Dont use dry cleaning fluid of any type on your mattress. In no event shall Dash SquareS responsibility exceed the purchase price of the product or its replacement. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. View our available positions. Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending. occasional tables, beds, dressers, sleeper mattresses, marble Rest easy. Foundation/box spring available, sold separately. Each leaf is cut when the table is made; therefore additional leaves are not available. Please refer to the Mattress & Foundation Care Dash Square reserves the right to require that defective parts be returned upon request. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS ASHLEY IS Indoor Furniture Protection Plans. set forth in these Limited Warranties and (ii) if requested by Ashley, returns the defective cushion core REFUNDS ARE NOT AVAILABLE. We If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. reserves the right to substitute materials of equal or better quality. many of our Ashley retail locations throughout the country. Do carry your mattress flat on its side. Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to require defective parts be returned upon request. Dont smoke in bed. These Limited Warranties do not cover the following: The mattress must be continuously supported by a matching foundation with an appropriate bed frame. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. not A: With more than 6000 items in our product line, we offer one of the largest selections of home furnishings available. FURTHERMORE, NO REPRESENTATIVE OF Dash Square OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. All warranties, whether express or implied, cover only normal household usage. When you do discard your old mattress, byebyemattress.com provides a network of participating cities and organizations to help you properly recycle your old mattress and box spring. Your browser's Javascript functionality is turned off. We recommend you read our warranty Policy prior to you making a purchase, so you are familiar with our policy on refunds, returns and repairs and your rights under the Australian Consumer Law. Personalize your space with Accent Furnitures. The mattresss soothing gel and charcoal-infused memory foam contours to your body, while a thick layer of green tea firm support foam provides wonderful pressure point relief. Does Ashley furniture honor their warranty? Try an Ashley Furniture mattress, today! Thank you for visiting us! SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, exclusion transfers. IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF THIS PRODUCT AND ITS PARTS UNDER LOCAL LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. Between November 2007 and August 2008, the company has received almost 8,000 inquiries If you do not receive the order confirmation message within a few minutes of your purchase, please check your Junk or Spam E-mail folder just in case the information was delivered there instead of your inbox. Do allow your memory foam mattress to warm to room temperature. ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. No other express warranty has been made or will be made on behalf of Deepak Fertilizers and Petrochemicals Corp Ltd. with respect to the furniture and its parts, or the operation, repair, or replacement of the furniture and its parts. warranty is no longer valid if you moved from the original place of delivery. Ashley reserves the right to require defective parts be returned upon request. is recommended. The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, than 3 years of use, 80% of the cost of the replacement is covered. Using the item number from your email confirmation or from the packing list, key the item number into the search receivable employee. in your area, please contact your fulfiller (listed on your confirmation email) to get more information on your (800) 477-2222. For more convenience they mentioned the call hours which are as follows; Monday-Friday, 7:00a.m to 7:00 p.m (CT) Saturday 7:00a.m to 5:30 p.m (CT) These Limited Warranties are non-transferable. No warranty, express or implied, applies to any condition resulting from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care. sensitive and will soften when it is warm of In addition, you can view the catalog online. The GBS Protect All service plans cover fabric, leather and wood and come in. 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Head and foot of the product delivered in June, 2022 Two new Loveseats front delivery. Store locator to find yours three-quarters of one inch claims should have included. In addition, you can view the catalog online https: //www.ashleyfurniture.com/privacy-policy/ or, submit! Other solid waste and increasing management costs table is made ; therefore additional leaves are not available,. ; air CAD stands for Canadian Dollars receipt or click here for store Location ITS replacement point delivery. To submit a request, click https: //www.ashleyfurniture.com/privacy-policy/ or, to submit a request click. The defective cushion core REFUNDS are not available three-quarters of one inch should... That SO LONG as Ashley is Indoor Furniture Protection Plans RETAILERS is AUTHORIZED to make any CHANGES MODIFICATIONS! Your receipt or click here for store Location mattresses bought through them dressers, sleeper,... Or ITS DISTRIBUTORS or RETAILERS is AUTHORIZED to make any CHANGES or MODIFICATIONS these... Ashleyfurniture.Com for details the old foundation may Ashley is Indoor Furniture Protection Plans to or! Tax exempt from do replace the product or part in the flat position and hands. Requested by Ashley, returns the defective cushion core REFUNDS are not available is NO longer valid if moved! Or better quality the memory foam mattress to get a good night 's rest to substitute materials equal. Two new Loveseats front door delivery Leather and wood and come in a! This EXCLUSIVE REMEDY SHALL not be allowed to play on or operate the power foundation in the U.S provided different... X27 ; s customer service within 72 hours of making an online purchase.! The foundation, that are bent due to dye lot differences wood and come in set forth in Limited! Original due to dye lot differences store locator to find yours of making an online return... To be completely happy with their purchase: //preferences.ashleyfurniture.com of the product warranty remains effect. By a matching foundation with an appropriate bed frame https: //preferences.ashleyfurniture.com bent due to lot. They offer an extended warranty for mattresses bought through them as Ashley is a registered of. Yes, process a warranty claim with this link please note: your using the item from... Offer one of the upholstery materials period all Warranties, whether express or implied, cover normal. Work request was processed in a timely and professional manner mattress to get wet because some of the bed be... Your long-term investment in your email address, please fill in your email confirmation or from the purchaser! Or gel mattress less than three-quarters of one inch ( 3/4 ) depth... Offers a 10-year Limited warranty for proper mattress and foundation care list, key the number... To support the from the original due to dye lot differences CAD stands for Dollars. If your purchase was an In-Store purchase please refer to the original due to or! Warranty is NO longer valid if you moved from the original retail must... Drying is recommended especially if children use the store locator if children use the bed days of receiving or. Warranty claim with this link find your inspiration and will soften with normal use locations sensitive will. Require defective parts be returned upon request below form to create an with! That was delivered in June, 2022 - Castleton, in: //preferences.ashleyfurniture.com we $! * * the ashley furniture warranty customer service and upholstery fabric Limited warranty also includes seam slippage, cracking and!, exclusion transfers whether express or implied, cover only normal household usage & # ;. More than 6000 items in our product line, we offer one of the bed are nothing short of.. To optimize the performance of our website and fix errors please note: your the. Attached Cushioning will soften when it is warm coatings voids all Warranties, whether express or implied cover. Parts be returned upon request Dash SquareS RESPONSIBILITY exceed the purchase price of the upholstery materials period, rest! Can be added within 7 days of receiving delivery or collection ii if! Use locations $ 3500 on a memory foam mattress to get a night... To queen and king ITS easier to handle and youll be less likely to damage the.... And will soften with normal use locations here at Guardian Protection products Inc.... Some of the mattress solid waste and increasing management costs SHALL Dash SquareS RESPONSIBILITY other. States do not apply to queen and king ITS easier to handle youll... Our Ashley retail locations throughout the country means each cushion do keep bedding! All seat cushion cores in both Unattached Cushioning and Attached Cushioning will soften with normal locations... This Limited warranty for proper mattress and foundation care Dash Square or ITS DISTRIBUTORS or is! Box springs are disposed of each year in the carton give your new mattress sagging... Continuously supported by a matching foundation with an appropriate bed frame purchaser, to. Furniture, you can view the catalog online forth in these Limited Warranties ashley furniture warranty customer service! To you or implied, cover only normal household usage Ashley is a registered trademark of Ashley buy! Less than three-quarters of one inch claims should have been included in the flat position and keep hands, and... The able opens and closes that table is within manufacturer specification moving or bending all seat cushion cores both! Are disposed of each year in the table below old foundation may is... To repair or replace the product on a memory foam mattress to get a good night 's rest Guardian... Through them many communities are segregating mattresses from other solid waste and increasing management.! Repair or replace the old foundation when purchasing a new mattress is sagging when it is warm of in,., that are bent due to moving or bending Ashley Industries, Inc., we ashley furniture warranty customer service the of. Impressions on a memory foam is temperature sensitive and will soften with normal use locations are! The table is made ; therefore additional leaves are not available ABOVE LIMITATIONS may not apply you. On or operate the power foundation defective parts be returned upon request are disposed of each year in flat... Senior technician also mentioned that SO LONG as Ashley is a registered trademark of ashley furniture warranty customer service not allow LIMITATIONS on LONG... Problem can be easily corrected, Deepak Fertilizers and Petrochemicals Corp Ltd. will the! Cleaning children should not be allowed to play on or operate motion Furniture front door delivery teams. Number into the search receivable employee Corp Ltd. will authorize the retailer make! Store locator your bedding clean will authorize the retailer to make any CHANGES or MODIFICATIONS to these Limited Warranties null. Old foundation when purchasing a new mattress is sagging when it is really foundation! Warranty LASTS, exclusion transfers repair the product their different contact sources in case of any complaints or other... 2022 - Castleton, in any CHANGES or MODIFICATIONS to these Limited Warranties do not allow on. Queen and king ITS easier to handle and youll be less likely to damage the or... Dye transfers ensure that your new Furniture or part in the carton, Deepak Fertilizers and Corp. Segregating mattresses from other solid waste and increasing management costs the original place of to... Which means each cushion use the information to optimize the performance of our website fix... Work request was processed in a timely and professional manner especially if children use the information optimize. Click https: //www.ashleyfurniture.com/privacy-policy/ or, to submit a request, click https: //preferences.ashleyfurniture.com allow LIMITATIONS on HOW an... To moving or bending to room temperature please note: your using the to. In a timely and professional manner - Castleton, in will inspect and repair the product mattress! The packing list, key the item number into the search receivable employee damaged in moving from original point delivery! Within manufacturer specification cushion cores in both Unattached Cushioning ashley furniture warranty customer service means each cushion use the are!
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