I've called customer service 8 different times and each time they tell me that payment team will shift the gift card into my new account and it never gets done. As a marketplace, StubHub does not own the Tickets sold on the Site. Found a nice pair in the wings for a decent price but the guy sold them elsewhere or something. You dont get consumers back to your site if you cant deliver.. Ask the Community If you're a seller you have I believe 48 hours to back out of a sale if you've realized you've made a mistake. Read my directions in my post on filing for arbitration and what I did to get my money back. couldn't get paid for the ticket. . Danielle is the author of this solution article. Starting off 2023 right with this absolute peach of a Press J to jump to the feed. Got a full refund, plus a $100 coupon for a ticket. Tickets were never delivered and was notified this morning that the tickets aren't available due to the seller pulling them. The same thing happened to me. No. This is irreparable damage. Glad to hear that you got a full refund and a $100 credit, OP. Figure (1.4) Source: Gartner (2019) According to the report of financial service companies, namely, TD Ameritrade (2019), the year 2019 was the big year for cyber security investments. Let's talk about the normal situations first. Under "Sent to", type in the moderator's name you would like to send a message to. 1. Did you find it helpful? They agreed that the errors have become fewer as the fixes have progressed, but that the length of time from the onset of problems and a full resolution is taking a toll on the company from all sides from the box offices of the teams themselves, to ticket broker partners they rely on for inventory, to end consumers who are showing up to games without viable tickets. I tried to remove it and there was site issues on StubHubs side. BBB Business Profiles may not be reproduced for sales or promotional purposes. Once this occurs, you cannot back out of the sale as the buyer is essentially guaranteed their order as you have listed it. No way to reach them. That is the one good thing about StubHub. [.] ******************, I had a ticket listed and kept getting errors when trying to remove it. 5. Your boss's inability to be organized is not your problem! June 17, 2022 Are Ticket Prices Killing Weekends With Adele Attendance? (this is the 15th business day) Also told I will receive a call back from the compensation department. I hope this email will be handled appropriately and I can receive proper service. Projected score: Bills 33-30. The 'Payment' tab is automatically open. Set your price and tap List tickets. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan-to-Fan Ticket Marketplace for BYU Athletics. Yes No Still Need Help? 4,038 total complaints in the last 3 years. I went to check if my tickets sold a week ago and they were no longer listed but it did not say they sold so I thought the listing expired. 1st time person stated that they could not fulfill and they would replace tickets. A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace confirmed Friday. You will most frequently, although not always, be able to get the sale canceled by detailing what transpired. Purchased two tickets on 12/26 for an event on Jan 12th. I understand the concerns noted and will address this issue as it pertains to StubHub policies. I would gather from this story that the seller probably meant to sell for $188, given the section you mentioned. They fraudulently took our money and did not fulfill their promise to produce tickets to this event. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. It's easy! You finalize the order by clicking 'Buy now.'. Apparently they changed their policy on March 6th to, no seller gets their money until the event happens. I had sold tickets to an event in November that was postponed (original date was March 15, now postponed indefinitely). I am a good earner and good person with over 800 credit. Yes (in special circumstances). I had no choice but to give them a credit card to charge to avoid collections/ruining my credit score. All tickets for the event have increased substantially in the past few days. (on the StubHub app, tap 'My tickets' then the first drop-down menu to see select 'Settings'). arbitrator if the arbitrator has become. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Paid $214.17 on 12-20-22 to **************** for Patriots vs Bills on Sunday 1/8/22. These characters appear in the American animated television series Regular Show, created by J. G. Quintel for Cartoon Network . Contacted Stub Hub and was not helpful at all and did nothing to help or resolve issue. I didnt realize that I had listed them on Ticketmaster as they had an error on their website when I tried to list them. functions of arcgis software; 50 models for strategic thinking pdf; waltham maine tax collector; compound interest depreciation formula Sounds steep but it shouldnt be an issue because I am selling legitimate tickets but Im worrying about getting scammed. You will enter your community username and new password and done! Or is there a better site to sell my tickets where after I sell them I dont have to worry about potentially being scammed? If you missed the email and didn't fulfill an order, you may be charged as explained in our seller policies. He makes me wait on hold after he tells me the same story from Dec 8th about how a refund was issued I tell him to read his notes; we have established after my many many calls refund was never issued. Sells Music & Sports Tickets. Select "New Message". All Rights Reserved. This is so I could be subject to their new policy and they could ask for the money back they already sent me back in November as proceeds from the sale. These changes unfortunately triggered a range of initial issues that created a less than ideal experience for both buyers and sellers, particularly across MLB games, says a StubHub statement provided to TicketNews. None of these are valid grounds for you to cancel your StubHub sale. Yes I have tried mutiple computers and browsers. This game goes to overtime, where Buffalo kicks a game-winning field goal on its second drive of the extra period. Absolutely love when I get messages like this. Sold tickets on Stubhub for the first time. Very late reply to this comment but OMG YUP SAME. Then again, I would be pissed if I were in his shoes. You will enter your community username and new password and done! Go to 'My tickets' then Settings (on the StubHub app, tap the first drop-down menu to see it). That's exactly what this employee learned after receiving a ridiculously unprofessional and poorly written email that denied their PTO request, which was submitted over a month and a half in advance. It's not enjoyable. Thank you for the opportunity to respond to *********************************** complaint, BBB case #********.I understand the concerns noted and will address the issue as it pertains to StubHub policies. Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. Sucks that you couldn't take advantage of the low price, but if I were you I also wouldn't want to take advantage of someone else over a mistake, if that indeed is the case. Yes If you relist tickets on StubHub and they sell, the usual sale charge will be waived. HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. This policy of not getting paid until the event happens applies to all transactions completed from March 6th on. These are short-term challenges in favor of long-term improvements, nonetheless, they are not ideal and we are grateful for users patience and partners cooperation during this time. The seller of my tickets knew how to list them, but not how to upload them to Stubhub's site. Press question mark to learn the rest of the keyboard shortcuts. Reportedly, the delivery issues to consumers and barcode validation have largely been resolved, but significant work remains in the mapping of new events to the marketplace, which is of enormous importance to those looking to sell tickets to events theyve purchased and cant attend, as well as ticket broker partners looking to get tickets listed for sale while consumer interest is high during the initial onsale period for events. A review of Stubhubs file was done in February 2022. I am now being charged $207 because it couldnt be fulfilled. If replacement tickets cannot be found within a similar price range (StubHub will replace them at a higher cost and charge the seller the difference if the seller is at fault), then StubHub will cancel the order and refund the buyer. While there hasnt been significant coverage of the outages and issues experienced on the StubHub platform, social media and forums have been full of fans and ticketing professionals venting about the ongoing troubles. Called on 4 separate occasions. After Stubhub proved incompetent, we were able to buy the tickets through a more reliable provider. We all hate paying Stubhub fees, but they come through in the end at least. After the switch, you will enter the email address you use to access the community in order to reset your password. So I return that in writing to Stubhub, and they pretty much said this confirms and supports the buyers claim. Any advice is appreciated. Select the "Envelope" in the upper right-hand corner. Click the 'List Tickets' button. Ive looked up ways to sell it and came across StubHub and Ive never sold tickets before so I decided to come here with my questions. However, fees are exorbitant and not well disclosed. Speaking with SFGate.com, a rep for StubHub was apologetic and pointed out that the company's user agreement states that "Under no circumstances may Sellers cancel orders at one price and repost. It also protects you if an event is canceled or rescheduled, necessitating the purchase of new tickets. Sign in or create a StubHub account to get started selling tickets. Stalked for a long time. According to him they would call or email by Friday the 30th. StubHub Class Action Suit Settlement Credit, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Create an account to follow your favorite communities and start taking part in conversations. I need to cancel the tickets sold here on StubHub. A review of Stubhub's file was done in February 2022. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a system issue. I ordered eagles playoff tickets on stubhub rather then Is there anyway I can verify the authenticity of my Is there a way to report a seller and would it actually Has anyone ever gotten their penalty fees sent to Press J to jump to the feed. 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