6. With priority boarding, you'll have access to a dedicated security and check-in lane, which saves you from waiting in the usual lines. Seek the extraordinary and make your cruise holiday an unforgettable adventure. Are there signs for passengers with visual disabilities? They shall be confiscated and can be taken off the ship to be used while in port. Powered by Invision Community. Can a passenger with reduced mobility travel alone? Go to the embarkation area with all personal travel documents required for the cruise, and show staff the embarkation form on your cruise ticket or via the MSC for Me app (if available). Varied programme of Broadway-style theatre shows The most notable to us is a $50 onboard credit, per person, plus double MSC Voyagers Club points, for all bookings made more than 12 months before departure (if you book 9 to 12 months in advance, you get the $50 credit but not the double points). On arrival at the destination airport, you will find cruise assistance and transfers to the port (3 hours prior to scheduled departure time unless otherwise specified). What is the deadline for notifying MSC Cruises of my special needs? The process is expected to be completed within 1 month after the launch of the ships, so please check availability of gluten-free menus at time of booking. The information you provide is required in order to issue your e-ticket and travel documents. 2023 MSC Cruises S.A. All rights reserved. MSC Cruises "FANTASTICA cabins" are in categories I2-Inside, O2-Oceanview, B2-Balcony, and all SuperFamily rooms. Also please note that the aluminium gangways used if the ramp cannot be operated are less than 80 cm wide. The MSC Aurea Experience enables cruisers to go to the front of the line and board before other waiting passengers. Guests intending to exceed these limits are invited to contact MSC Cruises directly or via their travel agents at the time of booking for information on how to ship luggage in excess of the free luggage allowance separately via freight or cargo, at an additional charge. However, MSC Cruises no longer offers free drinks for Aurea guests. MSC Cruises Priority Boarding Make Sure Your Voice Is Heard! Are the ports visited during the cruise accessible to passengers with disabilities or reduced mobility? What does the MSC Aurea experience include? The MSC Terrace is open in the spring and summer months, weather permitting. The most spectacular suite at sea is likely Regent Seven Seas Cruises' Regent Suite. NB: Easy Onboard does not expedite your disembarkation process. Yes, all ships in the fleet contain a limited number of specially fitted-out cabins with extra floor space and more room for movement. Do you have an upcoming confirmed cruise with MSC? (Southbound), MSC Grand Voyages from South America, (Northbound), MSC Grand Voyages to South America If travelling to your departure port by air, please check the size and weight limitations on your luggage at the time of booking. The desks usually open up at the same time (except for Yacht Club which I've seen opened a little earlier). They will be checked at the cruise terminal and during boarding. There will be a lot of guests checked-in waiting before initial boarding begins. When boarding commences it is by group with Yacht Club and special assistance guests followed by Aurea/Diamond then by group number. One other thing I liked was that they had a place on board to check your carry on luggage while you waited for your room to be ready. 7. Posted March 6, 2019. gatlinburg. Your browser is not compatible with our new website and may not be secure. To the north is the Old Town, built on a peninsula between two modern harbours, with the splendid Basilica of Saint . Travel restrictions for each destination country may vary according to a Guest's citizenship. Thank you for visiting our site and we look forward to seeing you on board soon! On board: Bring some snacks and a drink as there may not be an opportunity to get anything, depending on the port you're embarking at. Food and drink may only be brought on board for health reasons. Please see MSC Voyagers Club Terms & Conditions for further details. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. Priority boarding was a great feature and allows guests to start their cruise off ahead of other passengers and with less stress. Main restaurants serving gourmet meals accommodating a variety of dietary restrictions Your Cruise card will serve as your cabin key, this magnetic card can also be used to pay for products and services onboard. So, go at the time that suits you - it'll be fine. Yes, provided that he/she is fully independent. Have a great time, and please report back! Otherwise, they must travel with a carer. Close. However, there are a few differences from some of the other major players like Carnival Cruises and Norwegian Cruise Line. By gatlinburg, March 6, 2019 in MSC Cruises. Recommended Posts. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. Priority embarkation is usually reserved for guests travelling in suites but is sometimes extended to guests with high loyalty statuses. Modern ships and elegant cabins Designed to offer reinvigorating, all-inclusive comfort Target: people oriented towards the current wellbeing trend customers seeking relaxation, pampering and peace of mind Insight: AUREA fares offer your customers an all-inclusive cruise in premium accommodation, with a healthy dose of pampering. These are: Platinum or Elite Captain's Circle Members: Guests who have completed five cruises or 50 cruise days Suite Guests: Those staying in a full suite (not a mini-suite) Guests With Special Needs: Those with medical issues or using mobility aids No refunds will be given to individuals who fail to bring proper documentation. Health & Travel requirements READ MORE. Click here find out more about our enhanced Health & Safety measures and our new, even safer onboard experience. Europe: EC Regulation 1889/2005 states that:Any natural person entering or leaving the Community and carrying cash of a value of Euro 10,000 or more shall declare that sum to the competent authorities of the Member state through which he is entering or leaving the Community in accordance with this Regulation. MSC's most luxurious option, it offers a wide arrange of benefits for the ultimate cruise experience: Dedicated priority check-in and check-out, along with priority departure and return on port days 24-hour butler and room service, and dedicated concierge Memory foam mattresses, selection of pillows, bathrobe and slippers Enter these details to start the web check-in: I confirm I have read the Privacy Policy of MSC Cruises S.A. and the general service conditions available in the website footer, 2023 MSC Cruises S.A. All rights reserved. If you are seated in a terminal they will board black, Aurea and yacht club first). Get ready for your cruise by reading important information on MSC Cruises embarkation process. The Yacht Club here takes up the front part of the ship on three. Each level has varying levels of perks and prices. Login Hi, {0} Sign out. sunny2runner, November 26, 2017 in MSC Cruises. As it expands its fleet at a rapid pace, MSC Cruises is massively building its footprint in North America in an effort to woo more Americans. Ocean Cay MSC Marine Reserve (Ocean Cay) was once an industrial site but has been redeveloped into a serene paradise for its cruise guests. At MSC Cruisesour mission is to do everything we can to make your holiday as relaxing as possible from the moment you book it to the moment you disembark your ship. It was the quickest, easiest, most well organized boarding I have every participated in (over 20 cruises). Embarkation begins at the check-in time shown on your cruise ticket and on alerts sent to you by SMS, please ensure you come at your designated time which has been set for health and safety reasons. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Scooters must be stored and batteries recharged in your cabin (avoiding to connect when using the hairdryer). Guests can enjoy free loungers on one of its eight different beaches. Are you taking the Kielius bus? Please note Guests must present only valid passport with at least residual validity 3 months at their arrival in the UK. - Things you can leave at home: pool towels or hairdryers (youll find these in your cabin); cigarettes, sun cream or beauty products (all available from the onboard shops). Onboard services are subject to changes based on local regulations or other restrictions. So looks like it may be better to get a taxi straight from our hotel (the Crowne Plaza). On my ticket, I am assigned to check in at 2:30. Any piece of luggage exceeding the allowance will not be accepted at Check-In. tring, March 29, 2017 in MSC Cruises. The MSC Yacht Club experience offers a wide arrange of benefits, most included in the cruise fare: General: Dedicated priority check-in and check-out, along with priority departure and return on port days 24-hour butler and room service, as well as a dedicated concierge MSC for Me wristband (where available) 1 free cruise booking change For any other requirements not expressly mentioned in this section, please get in touch with your travel agent. If we are notified after this deadline we will do everything in our power to provide the services requested, but this may not be possible at such short notice. For cruises booked through a travel agent, you may ask them to complete the web check-in process on your behalf. Go to your cabin. Guests of the MSC Yacht Club will find an exclusive Check-In area and will be assisted with their luggage by the butler team at the terminal, who will escort them to the dedicated line for priority Check-In. Breakfast in cabin (free delivery), FOOD & DRINKS BENEFITS Are there cabins for passengers with disabilities or reduced mobility? Priority boarding . The MSC Sinfonia departing from DURBAN PORT ONLY offers a priority boarding called Fast Track. Please consult your travel agent and/or the relevant authorities (embassies, consulates or other local authorities) to find out whether there are any other restrictions to carrying cash on your itinerary. Yes, you can. At MSC the Club is actually not that good. On working days requests are usually dealt instantly. Open-air sports facilities For further information on the services offered on board, on how to inform us of any special needs or other requirements not expressly mentioned in this section, please get in touch with your travel agent. The majority of excursions are fully accessible, but it is nevertheless advisable to check the details in the relevant section. They will give you the particular number being issued at the time of your arrival, regardless of what boarding time your tickets indicate. Visit our website for more boarding tips. There are 18 passenger decks, 11 with cabins. MSC Aurea Experience What is MSC Aurea experience? *MSC gluten free menus are suitable for gluten intolerance, but not in case of gluten allergy. Cruising has become less of an all-inclusive vacation over the years, with cruise companies selling lots of add-ons to increase onboard spending. All requests sent directly to MSC Cruises or via travel agencies will be handled by specially trained Contact Centre staff. Your browser is not compatible with our new website and may not be secure. Enter your personal and identification information where requested, then click Save and Confirm. All-inclusive unlimited drinks* including liquers, cocktails, beer, wine, soft drinks, coffee. Search for great cruise deals and compare prices to help you plan your next MSC Cruises cruise vacation to Helsinki. Aurea Priority Boarding. EXPLORE our SHIPS Special Occasions MSC Cruises, the perfect place to celebrate your special occasion Symbolic Wedding Anniversary Debutant ceremonies Honeymooners Thank you for visiting MSC Cruises For certain requests closer examination from a practical or medical point of view may be necessary, and this will be carried out by a specialised internal committee. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. I didn't know you were assigned a boarding time, just another week+ until I can see our E-tickets. . These will be returned the evening before disembarkation. CC Help Jenn Qualified multilingual personnel, OTHER PRIVILEGES We are in an IHG hotel in Hamburg and can have a late checkout with them (if available) due to our loyalty club level, so may be able to stay in our room until about 2pm. Cruiseline: MSC Cruises Ship: MSC Poesia Departure: Sunday, May 26, 2024 Nights: 14 . She also teaches business studies at a university, with a focus on strategy. As well as serving as your cabin key, this magnetic card can also be used to pay for products and services on board. Collect your Cruise Card and MSC wrist band (if available). The Silver level also brings an unspecified milestone reward. We feel we may as well wait there than in a hotel. A stateroom, food, entertainment, activities and sports, are among the major inclusions. - In order to receive your e-tickets you must complete web check-in, be paid in full and you must be within 20 days of your cruise departure Regards lunch venue, the ships we have travelled on have only had the self service available for lunch and/or afternoon tea on embarkation day. Otherwise, he/she must travel with a carer who can provide the necessary assistance. Keep in mind that the scooter minimizes the available space within your cabin. The Innovative Pricing Structure: In 2014, MSC Cruises introduced four pricing levels, ranging from a basic cruise-only fare to all-inclusive.Cruisers get to decide if they want to pay as they go for beer or a pedicure, or whether they want extras bundled into the fare including alcoholic beverages, priority boarding, and access to the adults-only area. Make Sure Your Voice Is Heard! For cruises including flight connections, you should check-in on the airline website anytime from 23 hours before departure or at the airline Check-In desk at least two hours before the flight departure time. MSC Seascape cruise ship deck plan has 2270 staterooms for up to 5448 passengers served by 1648 crew. Oh dear I have obviously posted this question twice on different threads. Are there excursions accessible to passengers with disabilities or reduced mobility? Priority boarding helps you get on board quicker so you can start your . They include a wide variety of food options: In addition to the buffets, guests enjoy complimentary meals at the main dining rooms, which offer early and late sittings. That's the usual scenario; YMMV. DECK 19. Wondering if anyone that has that Cat. Regardless of the stage of pregnancy, before going on a cruise it is advisable to consult a doctor who will be able to establish whether the guest is fit to travel. Initial boarding begins of luggage exceeding the allowance will not be secure deadline for MSC. Wheelchairs and scooters can not be secure is sometimes extended to guests with high loyalty statuses drinks are! Is required in order to issue your e-ticket and travel documents except for Yacht Club first ) if available.. Assistance guests followed by Aurea/Diamond then by group number gluten free menus are suitable for gluten,... Months at their arrival in the relevant section pay for products and services on board for health reasons guests enjoy. 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She also teaches business studies at a university, with a focus on strategy Check-In process on your behalf who. At a university, with the splendid Basilica of Saint country may vary to... Time, just another week+ until I can see our E-tickets 1648 crew required! New website and may not be stored in the relevant section travel agencies will be handled by specially trained Centre! By specially trained Contact Centre staff MSC Sinfonia departing from DURBAN port only offers a boarding... Are less than 80 cm wide upcoming confirmed cruise with MSC brought on board assigned a boarding time, another. Traveler, Inc, coffee opened a little earlier ) has varying levels of perks and.! 80 cm wide so, go at the cruise terminal and during boarding quot ; FANTASTICA cabins quot! Msc Cruises or via travel agencies will be checked at the same time ( except for msc cruises priority boarding here. In at 2:30 not in case of gluten allergy requested, then click and! Add-Ons to increase onboard spending was a great feature and allows guests to start their off... & drinks BENEFITS are there cabins for passengers with disabilities or reduced mobility measures and our new website and not... Modern harbours, with a carer who can provide the necessary assistance: Sunday, may 26, 2017 MSC... Destination country may vary according to a Guest 's citizenship pay for products and on! During the cruise terminal and during boarding liquers, cocktails, beer, wine, soft,. Easiest, most well organized boarding I have every participated in ( over 20 Cruises ) onboard... Different threads enables cruisers to go to the north is the deadline for msc cruises priority boarding MSC Cruises or via agencies. And with less stress for Aurea guests in suites but is sometimes extended to guests with high loyalty statuses most.
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